Attendees

Frequently Asked Questions

General

What are the dates and location of the NAFA 2018 Institute & Expo?
April 24-27, 2017 at Anaheim Convention Center, 800 W Katella Ave, Anaheim, CA 92802
What is the 2018 I&E schedule?
I&E events start on Monday morning with the Certification Testing and ends on Saturday with the Certification testing. Click here for the full detailed program.
Where can I get the most up-to-date schedule of events for the I&E?
Full schedule available here
Do I have to be a NAFA member to attend?
No. Non-members are welcome, but member's receive a significan discount on registration.  Click here to see the registration information.  
What is the attire?
Educational Sessions: Business Casual
Networking Reception: Business Casual
Can I hold a meeting of my own at the I&E?
Yes, however, adjunct meetings and hospitality suites are NOT allowed during education / event hours. Please contact Tina Lynn Mercardo, CEM Director, Meetings & Events, at TMercardo@nafa.org for more information.

Registration

What are the on-site Registration hours?
Monday, April 23, 2108: 8:00 am – 5:00 pm
Tuesday, April 24, 2108: 7:30 am – 7:00 pm
Wednesday, April 25, 2108: 7:30 am – 5:00 pm
Thursday, April 26, 2108: 7:30 am – 4:00 pm
Friday, April 27, 2108: 7:30 am – 12:00 pm
What are the registration fees? How can I register for I&E?
You can Register Online
What is included in the 4 Day All Access registration fee?
Admission to the Expo Wednesday & Thursday
Admission to all educational sessions
Tuesday– breakfast, lunch, and Flexy Awards dinner
Wednesday – breakfast, lunch, and Networking Reception
Thursday– breakfast & lunch
Friday – breakfast & lunch
Can I register on-site?
Yes. To save time we encourage you to pre-register online.
How do I get my name badge?
Check in at the NAFA Registration Desk. Badges will not be mailed in advance. Be sure to print your email confirmation and bring with you to the registration desk to pick up your badge.
Can my spouse / guest attend the I&E?
Yes, any fleet manager registering for the full conference may bring a spouse / guest.
What forms of payment do you accept?
Advanced payment is required in the form of credit card or check. NAFA accepts American Express, MasterCard, Visa and checks.
How can I cancel my registration?
Please refer to our Cancellation Policy for additional information.
I have registered for the convention, but unexpectedly will not be able to attend! Can I send someone in my place? How would I go about making this substitution?
Yes. Contact Registration Management Inc. at registration@nafa.org or call (952) 858-8406 as soon as possible to make the substitution. Note: Substitutions with varying membership status may incur additional registration fees.
What should I do if I have already registered but never received a confirmation?
Contact Registration Management Inc. at registration@nafa.org or call (952) 858-8406.
Are there welcome desks at the hotel?
No, the NAFA Welcome Desk will be next to registration in the Anaheim Convention Center.
When will the Welcome Desk be open?
Tuesday, April 24
Will you be checking identification at the door of the exhibit hall?
Yes. Everyone must be wearing an official NAFA badge to enter the exhibit hall and all NAFA events.
What if I need to make a correction on my name badge?
On site, just ask one of the NAFA staff at the Registration Desk to reprint your badge.
What if I lose my badge at the I&E?
Just ask one of the NAFA staff members at the Registration Desk to reprint your badge.

Hotel & Travel

Is there a housing bureau I should contact?
No, NAFA does not use a housing bureau. You should be making your reservations directly with the hotels.  For more information, click here.

There are several companies who may call you asking to assist with your hotel reservations. Please do not use these companies; they do not represent NAFA.
What is the host hotel?
The Marriott Anaheim – next to the Anaheim Convention Center
What is the secondary hotel?
Anaheim Hilton which is next to the Anaheim Convention Center
How do I make hotel arrangements? Are there NAFA group rates?
Yes, there are group discount rates. Visit our Hotel Reservations  page to make reservations.
Where can I find travel information, including parking, airport shuttles, etc.?
Visit our Hotel and Travel  page for all this information.

Expo

Does the registration fee include the Expo?
Yes. Entrance to the Expo is included in all registration packages. You must check-in at the NAFA registration desk and get your badge before entering the Expo.
When will the expo be held?
The Expo will be held on Wednesday, April 25, 2018 from 2:00 pm – 5:30 pm (immediately followed by the Networking Reception from 6:00 pm – 7:30 pm) and Thursday, April 26, 2018 from 10:00 am – 2:00 pm in Anaheim Convention Center.  Click here to see the full agenda.
What if I am a fleet manager and only want to attend the Expo?
When choosing a package on the registration form, you can select ‘Expo Only.’ This does NOT include any educational sessions or meals.
May I bring children into the exhibit hall?
Children under the age of 18 are not typically allowed into the hall.

Seminars & Speakers

Where can I find a list of seminar topics and speakers?
A full schedule is available here or download the NAFA 2018 I&E App available to download Mid-March. The schedule is subject to change, so check back often.